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CD to MP3 Ripper
Convert audio CD to MP3, WAV, WMA, VQF, OGG
Convert Audio Formats MP3, WAV, WMA, OGG
Resample Audio Formats MP3, WAV, WMA, OGG
Frequently Asked Questions


For Windows Vista Users

If you are using CD to MP3 Ripper on a Windows Vista system, please download and install the latest version from this website. After installation, please enter the folder that installed CD to MP3 Ripper, right click on the EXE file with your mouse cursor to open the file properties dialog, click the "Compatibility" tabbed window and then set the EXE file's compatiblity mode to "Windows XP (Service Pack 2)" and check the item "Run this program as an administrator". After this step, most errors occured on Vista system would be solved.

Basic Questions

1. What is CD to MP3 Ripper for?

2. How to install CD to MP3 Ripper?

3. How to launch it?

4. How to uninstall it from my computer?

5. How to fix the problem "A required .DLL file, MSVBVM60.DLL, was not found."?

6. How to fix the problem "component WMAEncX.dll or one of its dependencies not correctly registered, a file is missing or invalid."?

7. How to fix the problem "Component 'COMDLG32.OCX' or one of its dependencies is not correctly registered: a file is missing or invalid."?

8. How to fix the problem "Component 'MSCOMCTL.OCX' or one of its dependencies is not correctly registered: a file is missing or invalid."?



Extracting Questions

9. How to convert CD to MP3?

10. How to convert CD to WAV?

11. How to convert CD to WMA?

12. How to convert CD to OGG Vorbis?

13. How to convert CD to VQF?

14. How to set the output options when converting CD to audio files?

15. How to rename the default tracks' names?

16. When ripping CDs to WMAs, why the WMA files are of very small sizes (only several K bytes)?



Audio Converter Questions

17. How to convert mp3, wav, wma, ogg from one to another?

18. How to resample mp3, wav, wma, ogg?

19. Why can't it convert my WMA files?

20. Why can't I find the converted WMA files?

21. Why the converting procedure is very quick and get no result?



Support, Ordering and Registration Questions

22. What's the limitation of trial version?

23. Is technical support free?

24. If I purchase this program, how much do future upgrades cost?

25. Is your online order secure?

26. What are values for registered users?

27. I have lost my code, how can I get it again?

28. I have placed an order, when will I get the software?

29. How do I place a phone order?

30. How to order without credit cards?

31. How to order a CD?

32. How to order with other currency (not US dollars)?

33. I don't want to order through the Internet, how to order with other ways?

34. I have a question, how do I?



1. What is CD to MP3 Ripper?
CD to MP3 Ripper is a piece of software for ripping audio CD tracks, converting audio formats. It supports ripping CDs to MP3, WAV, WMA, OGG, and VQF files, converting MP3, WAV, WMA, OGG Vorbis from one format to another, resampling MP3, WAV, WMA, OGG Vorbis.

2. How to install CD to MP3 Ripper?
Before the installation, please see the topic system requirements first to make sure that your PC meets the conditions.
Find the setup package you have downloaded from the website. If it's an exe file, double click it to run it, then follow the prompts to finish the installation procedure. If it's a zip file, please unzip it with WinZip first, then click the exe file to install it. If WinZip is not installed on your computer, please download it from the WinZip's website
http://www.winzip.com/ and install it to your computer.
After the installation, there is a shortcut created on the desktop and under the programs group, see it from "Start > Programs > CD to MP3 Ripper".

3. How to launch it?
When the CD to MP3 Ripper is installed successfully on to your computer, there should have a shortcut created on the desktop, you may double click it to launch it. You may also run it from "Start > Programs > CD to MP3 Ripper > CD to MP3 Ripper".

4. How to uninstall it from my computer?
For Windows 9x, Me, NT, 2000, please click "Start > Settings > Control Panel" .
For Windows XP, please click "Start > Control Panel".
Click the item "Add/Remove Programs", then select "CD to MP3 Ripper" from the list and click the "Remove" button to uninstall it.

5. How to fix the problem "A required .DLL file, MSVBVM60.DLL, was not found."?
Please
click here to download the service package and install it on to your computer.
You can click here to read more details.

6. How to fix the problem "component WMAEncX.dll or one of its dependencies not correctly registered, a file is missing or invalid."?
CD to MP3 Ripper needs Windows Media Codec to support the WMA audio format.
Please download the codec package from
our website and install it to your computer, then reboot your computer .

7. How to fix the problem "Component 'COMDLG32.OCX' or one of its dependencies is not correctly registered: a file is missing or invalid."?
Please download "COMDLG32.OCX" and copy it into the folder "System32" under windows directory.
Click here to download the file "COMDLG32.OCX" . Then, open the run dialog box using "Start > Run ..." and enter command "RegSvr32 c:\windows\system32\comdlg32.ocx" to register the OCX file. If this does not fix the problem, download file "install-ocx.exe" from here and install it to your computer.

8. How to fix the problem "Component 'MSCOMCTL.OCX' or one of its dependencies is not correctly registered: a file is missing or invalid."?
To fix this problem, please
download this file and install it to your computer, then restart the CD to MP3 Ripper software.

9. How to convert CD to MP3?
To convert CD to MP3, please install the software and open the help file's topic "How to Convert CD to MP3" to see the detailed instructions.

10. How to convert CD to WAV?
To convert CD to WAV, please install the software and open the help file's topic "How to Convert CD to WAV" to see the detailed instructions.

11. How to convert CD to WMA?
To convert CD to WMA, please install the software and open the help file's topic "How to Convert CD to WMA" to see the detailed instructions.

12. How to convert CD to OGG Vorbis?
To convert CD to OGG Vorbis, please install the software and open the help file's topic "How to Convert CD to OGG" to see the detailed instructions.

13. How to convert CD to VQF?
To convert CD to VQF, please install the software and open the help file's topic "How to Convert CD to VQF" to see the detailed instructions.

14. How to set the output options when converting CD to audio files?
Before ripping CDs to audio files, you can configure the output audio files' settings including CBR, VBR, Maximum Bitrate, Minimum Bitrate, Quality, Channels, Output Folder. You may enter the options dialog from "Tools > Options ..."
See Also: please install the software and open the help file's topic "Options Introduction".

15. How to rename the default tracks' names?
The default tracks' names are "Tracks1.xxx" (xxx is the extension name that may be mp3, wav, wma, ogg, vqf), "Tracks2.xxx", "Tracks3.xxx", ...
If you want to change these default named tracks, you may double click the item, then enter a different name when an input box is activated.
You can also click the list to highlight it, click the "Property" button on the toolbar or click the menu item "File > Property ..." to activate the input box.

16. When ripping CDs to WMAs, why the WMA files are of very small sizes (only several K bytes)?
This may because that the WMA codec is not installed on your computer, or is not installed correctly, or the wrong version of WMA codec is installed.
On this case, I suggest you downloading the latest version of CD to MP3 Ripper from
http://www.mp3-ripper.net/mp3ripper.exe , uninstall the old version installed on your computer, install this new downloaded one on to your computer. At the end of the installation, it will come up a message box asking if would you like to install the "Windows Media Codec 9.0", just click "Yes" and follow the prompts to install the WMA codec. After the installation, you should reboot your computer.

If the above steps can not resolve the problem, it may also because of the followings,
  • A, The CD that you try to rip is not stardard audio CD, it may be Video CD or DATA CD. On this case, you can not use the CD to MP3 Ripper to rip it. You should find a recorder to record the streaming.

  • B, The CD that you try to rip is dirty. On this case, you may try to wash the CD with water and then try again when it's clean and dry.

  • C, The CD that you try to rip is broken. On this case, we can not help you.

  • D, You may also try to change the output folder to a simple one like "C:\mymusic" .


17. How to convert mp3, wav, wma, ogg from one to another?
To convert mp3, wav, wma, ogg from one format to another, please install the software and open the help file's topic to see the detailed instructions.

18. How to resample mp3, wav, wma, ogg?
  • To resample mp3 to mp3, please install the software and open the help file's topic "How to Resmaple MP3 to MP3" to see the step by step instructions.

  • To resample wav to wav, please install the software and open the help file's topic "How to Resmaple WAV to WAV" to see the step by step instructions.

  • To resample wma to wma, please install the software and open the help file's topic "How to Resmaple WMA to WMA" to see the step by step instructions.

  • To resample ogg to ogg, please install the software and open the help file's topic "How to Resmaple OGG to OGG" to see the step by step instructions.


19. Why can't it convert my WMA files?
Our software does not convert protected WMA files. To convert the WMA files, please make sure you may play it on your computer and the WMA file(s) are not copyright protected! And please make sure that the Windows Media Format codec is installed on your computer. If not, please
download it from here and install it to your computer.

20. Why can't I find the converted WMA files?
Please enter the options dialog to see what's your destination output folder. For example, if you are converting MP3 to WMA files, you should see the WMA output folder. Then enter the output folder for the converted files. If there are no converted files in the output folder, please see the above question 19.

21. Why the converting procedure is very quick and get no result?
This may because that the WMA codec is not installed , or installed incorrectly, or the wrong version WMA codec is installed, or the WMA files are protected. See the questions 16, 19, 20.

22. What's the limitation of trial version?
The trial version will only allow you check the first 5 tracks. And it always activates the notice dialog.

23. Is technical support free?
Yes, the technical support is completely free. As to the regsitered users, we will try to reply all the messages within 24 hours. As to the unregistered users, we do not guarantee that all the messages will be replied although we will try our best.

24. If I purchase this program, how much do future upgrades cost?
The software is shareware for one-time registration fee only. You will get all the future's versions for free.

25. Is your online order secure?
Yes, it's VeriSign secure.

26. What are values for registered users?
Registered users will get the following values,
  • Permission of keeping the software for permanent using
  • Immediate registration code when the order was passed
  • Detailed registration instructions within 24 hours by email
  • Free technical support by email
  • Free upgrade to the future versions
  • Discount prices for ordering our other products
27. I have lost my code, how can I get it again?
Please
click here to send a message to us for resending the registration instructions to you. Make sure the following fields are included in the message.
  • Order ID: ________________________
  • Exact Date: ______________________
  • Full Name: _______________________
  • Email Address: ___________________
  • Zip Code: ________________________
  • Post Address: ____________________
28. I have placed an order, when will I get the software?
Firstly, we will not send out CD by post. If you would like to order a CD, please see the question 31.
You will get the registration name and code as soon as the order is finished! And we will also send you an email for instructing you to register the software with the registration informaiton included within 24 hours.
If you have not get the registration name and code, and also have not get the registration email within 24 hours, it may because that your email address is not correct or not reachable! You can send an email to us for resending it with the order ID and correct email address included.

29. How do I place a phone order?
Please
click here to send a message to us, we will tell you how to place a phone order.

30. How to order without credit cards?
Please
click here to send a message to us, we will tell you how to order with other ways including Switch/Solo, Bank/Wire Transfer, Check, Cash.

31. How to order a CD?
Please
click here to send a message to us, we will tell you how to order a CD.

32. How to order with other currency (not US dollars)?
Please
click here to send a message to us, we will tell you how to order with other currency including Pound Sterling, anadian Dollar, Australian Dollar, Japanese Yen, CSwiss Franc.

33. I don't want to order through the Internet, how to order with other ways?
Please
click here to send a message to us, we will tell you how to order by telephone, fax, or other ways.

34. I have a question, how do I?
Please
click here to send the question to us.




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